ClubSort Help

Insights and Notifications

Insights summarise Club, Team and Player information. Notifications tell you when ClubSort needs your attention, subject to your notification preferences.

Generate Player, Team and Club insights

Who can do this?

Users with access to the relevant Player, Team or Club data.

Before you start

Attendance, Game and other relevant records must exist. Choose the correct active Profile and scope.

How to do it

  1. Open Insights.
  2. Select the scope: Player, Team or Club.
  3. Choose the filters available, such as Team, Player, date range or record type.
  4. Select Generate or the available refresh action.
  5. Review the summary and supporting results.
  6. ClubSort calculates the selected insight using the records you can access. A different active Profile may produce a different result.

Read Attendance insights

Use Attendance insights to compare responses across the selected Player, Team or Club context. Remember that Not Sent and Pending are different from Attending and Not Attending: only the latter two are confirmed responses.

Read Game and Player insights

Game insights are based on saved Game Tracker actions. Player insights may include Team, Attendance, Game and Review information that your role is allowed to see. Insights are summaries; open the source Event or Player record when you need to verify a detail.

When the Positions resource is available for the Club and position records were used in tracked Games, Player and Team insights can show minutes by position group. Team participation bars can show each Player's total minutes with the position-group split inside the bar, alongside a summary of the Team's total minutes by group. A Player with no position records still shows total minutes, but cannot show a position-group split.

Understand notifications

ClubSort may notify you when an invitation, Plan approval, Review decision, Review release or other action needs attention. The exact delivery channel depends on the notification and your Club configuration.

How to do it

  1. Open the notifications area or follow the notification link.
  2. Read the message and open the related record.
  3. Complete the required action.
  4. Mark the notification read where that action is available.
  5. ClubSort may notify you when an invitation, Plan approval, Review decision, Review release or other action needs attention. The exact delivery channel depends on the notification and your Club configuration.

Send club announcements

Club announcements let you send a short message to people in your Club. Announcements are delivered through ClubSort notifications and can include an optional link to the Club website or a news article.

Who can do this?

Custodians and Directors can create and send announcements. Managers, Coaches and Players cannot send them.

Before you start

Choose the Profile for the Club that should send the announcement. Decide whether the message is for the entire Club or a specific audience. Keep the message to 500 characters or fewer; use the optional link for longer information.

How to do it

  1. Open Announcements.
  2. Select Create or Send announcement.
  3. Enter a short Title and Message.
  4. Add a More information URL if people need to read a website page or news article.
  5. Choose Entire club to notify all active Profiles in the Club, or choose Specific audiences.
  6. For a specific audience, select one or more Age groups, Teams, Roles or Specific people.
  7. Check the recipient count and select Send announcement.
  8. Confirm the send action. The announcement is then delivered to the selected recipients.

Team and age-group audiences use current active membership when the announcement is sent. A later membership change does not resend the announcement or revoke a notification that has already been delivered. The selected audience is retained with the announcement for reference.

Manage notification preferences

Who can do this?

Any User account for its own available preferences.

How to do it

  1. Open Settings or your User account preferences.
  2. Review the notification categories available.
  3. Enable or disable the preferences you are allowed to change.
  4. Save the changes.
  5. Future notifications follow the saved preferences. Preference changes do not change the underlying Plan, Review, Event or Attendance state.